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Provider Sales Training

February 21 @ 9:00 am - February 23 @ 3:00 pm

- $1,499.00

We are excited to extend an invitation to you for a comprehensive 3-Day Provider Sales Training Course. This training is designed to enhance your skills in the critical process of treatment acceptance within audiology practices.


Course Overview


Day 1: Understanding the Foundation – Gathering Patient Data

Session 1: Introduction to the 7-Step Treatment Acceptance Process

  • Overview of the importance of treatment acceptance in audiology
  • Introduction to the 7-step process and its significance
  • Discussion on the impact of patient data on treatment acceptance

Session 2: Step 1 – Practice Gather Patient Data

  • Understanding the components of a comprehensive hearing health report
  • Importance of insurance information and HIPAA disclosures
  • Role-play scenarios for effective data gathering
  • Group discussion on best practices

Session 3: Interactive Workshop – Applying Step 1

  • Participants work in pairs to practice gathering patient data
  • Feedback and guidance from instructors
  • Group discussion on challenges and successes

Day 2: Building Rapport and Understanding Patient Needs

Session 4: Step 2 – Patient Arrival

  • Importance of the initial moments when the patient arrives
  • Creating a welcoming environment
  • Role-play scenarios for handling patient arrival effectively

Session 5: Step 3 – Introduction & Intake

  • Developing a personalized and effective introduction
  • Partner exercises to perfect introductions
  • Participants present their introductions to the group for feedback

Session 6: Step 4 – Discovery

  • The art of being an investigator in audiology
  • Techniques for exploring the reasons for the patient’s visit
  • Group exercises and partner work to develop discovery skills
  • Participants present their findings to the group

Day 3 (Half Day): Diagnostic and Treatment Presentation Skills

Session 7: Step 5 – Testing

  • Understanding the what, when, and why of audiological testing
  • Role-play scenarios for conducting tests effectively
  • Group discussion on interpreting test results

Session 8: Step 6 – Review Results

  • Developing a clear and concise presentation of test results
  • Communicating findings to patients in a comprehensible manner
  • Role-play exercises for effective result reviews

Session 9: Step 7 – Treatment Recommendations

  • Strategies for presenting treatment recommendations
  • Role-play scenarios for delivering recommendations with empathy
  • Group presentations of treatment recommendations with constructive feedback

Session 10: Pulling it All Together – Final Day Presentations

  • Participants present the entire 7-step process to the group
  • Instructors provide feedback and insights
  • Group discussion on lessons learned and implementation in real-world scenarios

By the end of the 3-day course, participants will have gained practical skills and confidence in the audiology treatment acceptance process, enhancing their ability to effectively engage with patients and improve treatment acceptance rates.

Why Attend:

  • Understand the intricacies of each step in the treatment acceptance journey.
  • Gain practical insights and skills to navigate the process effectively
  • Learn how to gather crucial patient data, ensuring a comprehensive understanding of their needs.
  • Develop rapport-building techniques to create a positive patient experience from arrival to treatment recommendations.
  • Sharpen your diagnostic abilities, ensuring accurate testing and result interpretation.
  • Hone your presentation skills to deliver treatment recommendations with clarity and empathy.
  • Engage in hands-on activities, role-play scenarios, and partner exercises to reinforce your understanding.
  • Benefit from group discussions and shared experiences, expanding your perspective on audiology treatment acceptance.
  • Receive constructive feedback from expert instructors throughout the training.
  • Participate in interactive sessions to refine your techniques and approaches.
  • Connect with fellow professionals in the audiology field.
  • Exchange ideas, best practices, and build a supportive professional network.
  • Acquire skills that can be immediately implemented in your daily practice.
  • Boost your confidence in engaging with patients, leading to improved treatment acceptance rates.
  • Stay abreast of the latest trends and best practices in audiology treatment acceptance.
  • Ensure you are equipped with the knowledge and skills demanded by the dynamic healthcare landscape.
  • Receive a certificate at the end of the training, showcasing your commitment to professional development.
  • Add this certification to your credentials, demonstrating your expertise in audiology treatment acceptance.



February 21 @ 9:00 am
February 23 @ 3:00 pm


Hyatt House Charlotte
9930 Sandy Rock Pl.
Charlotte, NC 28277 United States
View Venue Website